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General Manager

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Richard Bustillo on Reputation Management – Automotive Management Minute Video

Richard Bustillo on Reputation Management – Automotive Management Minute Video

Richard Bustillo’s perspective on managing customer reviews from a social media based reputation management perspective is refreshing because of his focus on the customer and achieving genuine satisfaction… Using dealership reviews and ratings as a means of identifying an opportunity to resolve a customer’s issue, thus creating a raving fan.  Use the link provided to watch this “Automotive Management Minute” video with Richard Bustillo and leave a comment for Richard on the ADM page where this video is posted…

via Videos – Automotive Digital Marketing Professional Community.

Ralph Paglia

Ralph Paglia

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Ralph Paglia


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